Hoshin Goals – Eastern Middle School - DEMO

The following goal-setting process is based on a model proposed by Murgatroyd and Morgan in Total Quality Management and the School (Open University Press, 1992).

1. The school leadership, individuals, and teams think of goals that go beyond what they believe they are capable of achieving (Hoshin Goals). Questions posed to staff:
   • What would you do if you had more time with students?
   • What would the school look like if we could act quickly to implement and test new ideas?
   • What would the school be like if we made fewer errors and did more things on time?
2. Consider responses with respect to:
   • How people described their ideal mode of work.
   • The barriers that currently exist with respect to the ideals.
   • The sense of commitment to the expressed ideals.
3. Create a cross-section team to identify three to five goals for the school.
4. Declare or establish the goals. Examine the manner in which they will have an impact on the vision the school employs, the development of student and teacher learning, and the organizational well-being and development of the school.
5. Empower individuals and teams to implement the goals. The goals are non-negotiable, but the "hows" of reaching each goal are left for all to decide with encouragement to experiment, take risks, and develop new ways of working. You can form cross-functional teams for this purpose.
6. Maximize feedback on goal achievement. Work systematically to remove barriers as you identify them.