var quotes=new Array() quotes[0]='"KEYS has changed how we work on improving our school. We are no longer throwing darts at a board and hoping for the best: we know where we stand with our parents, community members, and staff. KEYS data has helped us focus and drill down into areas we know we need to improve. KEYS takes the guess work out of school improvement. It has been a terrific tool to help our school improve."

- Kim Puckett, Teacher, Franklin Community High School, Franklin, IN
'; quotes[1]='"[When doing KEYS] ... early on you get a drop in truancy and increase in attendance, a drop in referrals to the office, a drop in suspensions. And when those things start falling in place, then you start to see test scores rise."

Tim Collins, President, Springfield Education Association, Springfield, MA
'; quotes[2]='"Our goals were to increase attendance here at the school, which has gone up. To decrease suspensions related around classroom management, and then to increase MCAT scores. And I think all three of them have been have been accomplished this year."

-Mark Duluth, Assistant Principal, John F. Kennedy Middle School, Springfield, MA
'; quotes[3]='"We just visited the Kennedy Middle School with the Massachusetts Department of Education of Elementary and Secondary Education... And we were blown away with the results... They have turned that school around and now... the teachers are able to teach and the students are actually learning. We were thrilled, and we have the data to show it."

-Anne Southworth, Chief Academic Officer, Springfield Public Schools, Springfield, MA
'; quotes[4]='"I think that KEYS has had a major impact on our schools. And I think that it will really make the system a much better place for children and families in the future."

- Nancy DeProsse, UniServ Director, Massachusetts Teachers Association, Springfield, MA
'; quotes[5]='"If you have a toxic culture in a school, if you have people who have a collective sense of debilitation... it could be just a disaster. So if you have a way of looking at the culture and getting people to talk openly and honestly about the realities of what"s going on, then you have a chance to really change that culture and move it in the direction that you want it to go in. And that to me is the most fundamental level of change that we engage in at schools. Where people are taking responsibility for altering the culture to where people feel that the work that they are doing can make a significant difference for all of the students in the school. I think that has to happen in every school, and I believe that KEYS gives us an outstanding way to accomplish that."

- Joe Burke, former superintendent, Springfield, MA; current Superintendent, Monroe County, FL
'; quotes[6]='"Student achievement has skyrocketed over the last five years here... We have seen the largest gains in student achievement in Schaumbergs history. We have unprecedented gains. About 78 percent of our students were meeting and exceeding in the area of reading. And now we are at the 89 percent level district-wide, which is significant given that our student population has changed. In math, we were at about 80 and now we are about the 94 percent level, in meeting and exceeding, too. And we have seen growth every single year. And we do believe the KEYS data is a piece of that growth because it"s the collaborative piece and the problem solving piece at the local buildings that has enabled us."

- Ed Rafferty, Superintendent, District 54, Schaumburg, IL
'; quotes[7]='"Working on different strategies: the culture of the building, the climate of the building, working with each other and learning team-building, really does affect student growth. We need to be in a positive atmosphere, our environment needs to foster learning, and because of the KEYS survey and the changes we have put in place, have drastically changed the climate of the building, which therefore increased our student performance in testing."

- Carmel Cottrell, President, Schaumburg Education Association, Schaumburg School District 54, Schaumburg, IL
'; quotes[8]='"We had a school that two or three years before was 27th [out of 27], and just last year was second and fifth from the top [in state testing]. And that is from believing that "all our kids can learn" and working in professional learning communities... So the KEYS survey helped with that, to look at our instructional practices, and just peoples perceptions, as well as all of our testing."

- Debbie Ancona, Assistant Superintendent, Schaumburg Elementary School District, Schaumburg, IL
'; quotes[9]='"I hope that KEYS will continue to be used by school districts, as we all want our children to be successful. There are so many things out there that are attacking public education; this is a tool that is available for public schools from a credible group, the National Education Association; it"s research based; we know the results can be accurate; and by using this tool to help you move your school forward, can only help you to deliver great instruction for your students."

- Kathi Griffin, Elementary Teacher & former President of the Schaumburg Education Association & NEA Director for Illinois, Schaumburg, IL
'; quotes[10]='"My second or third year of teaching [2004] we did not meet AYP on our Maryland School Assessment. That was right around before we did the KEYS. There was something that came out in a KEYS survey about helping students who were struggling, and since then, we put many things in place to help the students, and...you can definitely see them develop their skills on that school assessment. And they"re doing nicely. They"re doing a much better job."

- Erin Ferdinando, Math Teacher, Bohemia Manor Middle School, Chesapeake City, MD
'; quotes[11]='"Students at Bohemian Manor Middle School improved on the Maryland State Assessment after the faculty and the community took the KEYS survey. The concerted effort on behalf of the faculty and the staff translated into better student performance.

- Jan Erskine, School Quality Specialist, Maryland Teachers Association
'; quotes[12]='"There were big changes in student scoring and student achievement. Bohemian Manor Middle School...with the state testing, the Maryland MSA. Special education students, they didn/t normally pass every year. But by 2005 and 2006, all subgroups passed, in the student state test in math and reading."

- Jean Clark, Program Facilitator for Gifted Education, Cecil County Public Schools, Maryland
'; quotes[13]='"No Child Left Behind obviously can be edgy across the nation. We were actually trying to flip it into a focus on continuous improvement in a broader sense, not just because it is mandated. So having KEYS go across the system actually gets that feedback from staff, not just focused on student achievement data, but also focused on the instructional delivery side of it, so that we can actually get underneath, and ask, "What are we going to do about it?" If you"ve got test scores that are lagging, what is it from the staff"s side that you can actually tackle from their lens? And how do we continue it and improve practice?""

- Pat Herdrich, Superintendent of Schools, West Bend, Wisconsin.
'; var quotes2=new Array() quotes2[0]='"We needed another entity coming in to help give direction. Because what was happening with this leadership and the power struggle, we weren"t getting anywhere. It was one thing if you have someone who listens and works with you. But when that wasn"t happening, this was a foot in the door to say, we all want some input and equal footing here and some power. So that we don"t feel helpless. And KEYS enabled that to happen."

-
'; quotes2[1]='"One of the benefits of this program was getting to work closely with the organization. There were facilitators, NEA representatives at each campus. I got to know many of them personally through this process and they also were able to present themselves as teacher/leaders to their campus because of the role that they played in the facilitation of this process. And it"s an ongoing process; it"s not just a survey."

-Lori Einfalt, Executive Director of Human Resources, Pflugerville Independent School District, Pflugerville, TX
'; quotes2[2]='"Before we did KEYS here in Pflugerville we had a working relationship with the district. But what KEYS allowed us to do was to work in partnership with them. They noticed that we have resources from KEYS, here, and from NEA, that they can use to help accomplish their goals. And we opened up that door to achieving those goals and making every campus a high performing campus."

-Chris Vargas, UniServ Director, Texas State Teachers Association, Austin, TX
'; quotes2[3]='"I believe that KEYS has strengthened our administration and Pflugerville Educators Association"s connection. It has given us the ability to have a two-way conversation, rather than it being one-way, where Pflugerville Educators Association calls the administration. They"re actually calling our association and saying, ""Hey, we have this need. Can we work on this?"" "

-Deann Henley, teacher & NEA local president, Pflugerville, TX
'; quotes2[4]='"KEYS helped us to learn how to talk and problem-solve together. And in doing that we found a better way of working with each other, administration and the Springfield Education Association, how to work through our issues and problems, and stop with the finger-pointing, and stop thinking the other person is the bad guy, and really realize that we"re in this together."

-Anne Southworth, Chief Academic Officer, Springfield Public School System, Springfield, MA
'; quotes2[5]='"I"ve been in the Springfield public schools for I can"t tell you how long, and I"ve known the president of the SEA for probably that long. And to be able to have a relationship that"s not adversarial or negative is fabulous. I feel that I know the people that represent the SEA on a lot more personal level as well as professional. And that really changed I don"t see how any district can move forward unless the union and the administration work together And it was worth every single minute that people put into developing their teams and developing the relationships in order to address the issues that the [KEYS] data told us we needed to address."

-Ellen Hurley, Area Improvement Officer, Springfield Public Schools, Springfield, MA
'; quotes2[6]='"In terms of the knowledge that KEYS gives us, it"s an honest snapshot of what"s going on in the schools. But it goes beyond that knowledge. The experience of working together, of creating a trusting atmosphere where people can challenge one another, where you can disagree without being disagreeable, where you can put aside differences and focus on likeness, that kind of experience between management and labor, I think it"s the key to solving our problems."

-Tim Collins, President, Springfield Education Association, Springfield, MA
'; quotes2[7]='"We were very up-front all along the way that this is a partnership effort with the National Education Association and with our state affiliate, the Wisconsin Education Association Council and with our local association, the Green Bay Education Association. My feeling is, we need to emphasize more our common ground, and this [KEYS work] was a place for clear common ground where we could come together. I have to commend the local association there because they were willing to be involved in the discussion with us about how to make schools better. You know, they were committed to the whole notion of continuous improvement."

-Dan Nerad, former Superintendent, Green Bay District, WI and current Superintendent, Madison, WI
'; quotes2[8]='"A community does not want to see a house divided. When parents send their children to school, they want to know that we"re all focused on the kids, and sometimes if the differences become too loud, it can be very disconcerting for parents who don"t want us disagreeing with each other, they want us working to together. I felt this particular [KEYS] work did contribute to an ongoing, positive relationship with the union. It wasn"t the main reason for doing it, but anytime we can do things together number one, it helps us get better, but number two, it conveys the right message in the community."

-Dan Nerad, Superintendent, Green Bay District & former Superintendent, Madison Metropolitan School District, WI
'; quotes2[9]='" Well, what made KEYS work in our district was that we looked at the results and we reflected as a district not independently but collectively as a group as a leadership team of not the building, but the district administrators and union leadership. And we sat together and we went through the district results We didn"t pull one school out and say, Shame on you! Or, you"re the best school ever. Instead it was, what are the trends that we"re seeing in our district? And then together we worked on, what are we going to do to address those needs? Or, what have we done that has allowed this to be successful? "

-Kathi Griffin, Elementary Teacher & former President of the Schaumburg Education Association & NEA Director for Illinois, Schaumburg, IL
'; quotes2[10]='"Our district relationship with the associations and the administration has always been very strong. Did this help? Yes, absolutely. As a result of the whole KEYS program we have come out with a mentoring program, which we believe just helps our teachers and our assistants to be better suited working with the children. We have a board relations program Our administration is aware of it, they"re in support of it, because we have nothing to hide, we share our concerns and we"re able to go back and forth knowing that the district is up front with the board, the associations are also, and everybody is on the same playing field. So we"re doing what"s best for children. "

-Kathy Jesuit, Library Resource Assistant, Schaumburg School District 54, IL and President of the ESP [Educational Support Professional] Local
'; var quotes3=new Array() quotes3[0]='"Since we brought KEYS to Pflugerville Independent School District, we saw our membership grow about 45%. Also the members and the school employees saw the value of TSTA and NEA... Members that were just regular members before, it lit a light bulb and it excited members, and excited non-members to become members. They wanted to be part of this, to be able to help change a district and be able to help relate the message in improving the schools."

-Chris Vargas, UniServ Director, Texas State Teachers Association
'; quotes3[1]='"I was a new member of TSTA-NEA here in Texas... And my principal came up to me and said, You"re listed as a member for TSTA-NEA, and we want to do this KEYS survey, and we have to have an NEA member be a part of the survey. And so I said, "Okay, sure, I"ll do that." And from there it"s really built and changed with me, how I am a member of our local association, the Pflugerville Educator"s Association, a part of TSTA-NEA, and suddenly now I am a building representative, I"m soon to be a secretary in our local organization. And it"s really empowered me on my campus to speak up for all the teachers because of the KEYS survey."

-Amy Daniel, Teacher, Pflugerville High School, Pflugerville, TX
'; quotes3[2]='"I think KEYS works because when you see the results and you see what your campus is going through to implement those changes, you see that you did gain some power, some influence, and some opportunities. And when people see that they can actually gain opportunities, it makes you say, "Hey, that"s an organization I wanna be a part of." We had membership growth every year over the last four years. But we didn"t necessarily have active growth where they wanted to take on a role or participate in a particular part of our organization And so for us, for our local, that"s what it did for us. It gave us more active members and more opportunities to help members directly. "

-Deann Henley, teacher & NEA Local President, Pflugerville, TX
'; quotes3[3]='"In this whole process, our local union has gotten a lot stronger and people have gotten a lot more involved and realized that our local union, Highland Educators Association, is there, that we"re doing a job, and that we"re there for them. Our communication process within the union has gotten a lot stronger. Our meetings are much better attended... We would not be where we are right now without the WEA, and without the KEYS survey having started it. And it"s been a good year. "

-Aimee Hostetler, English Teacher, Highland High School, Cowiche, WA
'; quotes3[4]='"One of the benefits for NEA is that the members see it as truly helping them on their jobs. So there were people at Bohemian Manor Middle School who were not members of NEA, who joined after taking the KEYS survey because they saw NEA involved in helping them in their role as teachers in their everyday life. "

-Jan Erskine, School Quality Specialist, Maryland State Teacher"s Association
'; quotes3[5]='"I’m an active participant in IEA, which makes me an active participant in NEA. Through my union experience I believe I am a better advocate for my members and for all members... I"ve attended probably nine or ten of the NEA conventions, the IEA conventions, and I"m always looking for a conference or a program that’s going to make me a better person, a better advocate for our members. If I had to talk to somebody that had never used the KEYS program as an ESP organization I would have to tell them that it has to be a program that works with everybody in the district. And if all the parties, all the stakeholders can do their part and participate in this they"ll be very surprised at the outcome, which can only enhance their progress."

-Kathy Jesuit, Library Resource Assistant, Schaumburg School District 54, IL and President of the ESP [Educational Support Professional] Local
'; quotes3[6]='"It’s nice for the teachers in the building to understand the role that NEA and SEA plays in the general concern for our education and building climate and the conditions that teachers work under. So I think that in those terms [KEYS] is just another example to them of the power that we have as a union and how the union is interested in our daily life within the building. "

-Patt Kane, Social Studies Teacher, Jane Addams Jr. High School, Schaumburg, IL
'; quotes3[7]='"I think that my view of NEA before having been involved with the KEYS survey, might be that it was like that big umbrella. You know, it was over the top of me that I hadn"t really ever had anything that was directly done for me or to support me that I personally was involved in. And now I can say that that has changed. The KEYS survey, by having NEA have this available to its members has done a wonderful thing. And schools should use it. Because it gives you that opportunity to just look at yourself, evaluate yourselves and then be able to use that information to help your school community."

-Paula Schray, Instructional Assistant, Jane Addams Jr. High, Schaumburg, IL
'; quotes3[8]='"I felt like I was valued as a teacher because I did get to use the survey. I felt someone was listening to what I had to say, because a lot of teachers don"t want to talk to their administrators for fear of retribution. The KEYS survey takes away that fear. And that is what we want... KEYS works because we"re all on board right now, we"ve been very lucky to have a very collaborative team; administrators, the union associations, both SEEO [Schaumburg Educational Employees Organization], support staff as well as SEA, and our school board, as well as the community; everyone working together for the one common goal of making our students successful."

-Carmel Cottrell, President, Schaumburg Education Association, Schaumburg School District 54, Schaumburg, IL
'; quotes3[9]='" I believe all the voices in our district were heard, ESPs as well as teachers. What we"re given to do, what we"re asked to do, we"re able to voice those concerns just as readily as the teachers have. We"re included in every organization within the district and I think that"s an important part, that we are recognized as equal players within the district as a whole. "

-Kathy Jesuit, Library Resource Assistant and President of the ESP [Educational Support Professional] Local, Schaumburg School District 54, Schaumburg, IL
'; quotes3[10]='"A [KEYS] band which had been so wide, as far as what people here believed, is unbelievably super tight to the point that we are beyond the district average, beyond the 90th percentile of shared goals. And again, we"re very proud of that. That we"re all on the same page here. We"re on mission. We know what we"re doing. We know what we want to do. And we"re together on this. So, very good information and feedback that we got from KEYS, to refocus us on the right things. "

-Steve Pearce, Principal, Jane Addams Jr. High, Schaumburg, IL
'; quotes3[11]='"NEA has always been supportive. And this is a wonderful opportunity that they have given schools to have a vehicle that they could even evaluate themselves like this. So I think that this has been a wonderful thing. And to have support staff be part of that evaluation process has been very important. At least to the support staff within this building. And to give ourselves some voice."

-Paula Schray, Instructional Assistant, Jane Addams Jr. High, Schaumburg, IL
'; quotes3[12]='"What I would say to a colleague about KEYS is that this tool is very helpful because it not only provides the assessment but it provides the resources necessary to create the conversation. And we know that improvements are needed in all of our schools, but how you get there has to be dialogue-based, it has to be conversation-based, and it has to be fully engaging the practitioners at the school. And so it fits with a very healthy model of change."

-Dan Nerad, former Superintendent, Green Bay Schools, WI and current Superintendent, Madison Public Schools, WI
'; quotes3[13]='"Measuring student achievement is an important part, but it"s not enough. As you"re taking a look at all of the indicators: of stakeholder feedback with families, at community responsiveness, at colleague relationships, there"s a lot that builds into the success of a strong classroom. All of those indicators end up being critical for staff members to talk about, and actually to be able to build a stronger practice over time together. Because that is what colleagues do well together, and that actually is really the only way a school is going to improve. So KEYS was an important process in that."

-Pat Herdrich, Superintendent of Schools, West-Bend, WI
'; quotes3[14]='"It’s great because you’re having the surveys. You’re wanting to have that information in. This is about your product and how and what your needs are to make it work for you and make it better. Instead of, well, great. They did this with our schedule. We have no input. They did this with our calendar. We have no input. And, of course, that"s what"s happening now with KEYS is you"re getting this, "Let’s do this together." The "We" approach is so important."

-Teresa Long, President, Highland Education Association, Cowiche, WA
'; quotes3[15]='"I think that KEYS has been well received by all the parties, the principal, teachers, everybody, because we make it very clear that this is not about power. This is about creating a decision that moves everybody forward. Everybody has a role in that movement... So you can really increase the collaboration."

-Pat Steinburg, KEYS facilitation consultant, Washington State
'; quotes3[16]='"I think it"s what makes KEYS work from my perspective is that staff have a voice. That the data is just a tool. It"s a beginning place. But it"s the opportunity for staff to have conversations that they need to do, but don"t generally make time to have. It is a real opportunity for staff to have buy-in into a process for school improvement, rather than having districts impose school improvement processes on top of buildings without the buy-in, without the participation, without a voice."

-Mark Anderson, Special Projects Coordinator, Washington Education Association, Federal Way, WA
'; quotes3[17]='"I think for KEYS to be successful, to make it work, it has to be a group buy-in decision in that you have your teachers, your para-pros, your parents, your students involved in the process looking at the data and then be open, and develop a plan together around what two or three issues are you going to focus in on and make that a plan for the school year. And I think what really makes it successful is that you evaluate it as you go through the process and keep evaluating, and seeing what data do you have."

-Greg George, Principal, Highland High School, Cowiche, WA
'; quotes3[18]='"KEYS allowed us to express ourselves without having to step out there into a scary situation. And so it eased that tension for everybody. And it was a way for us all to express what we needed to make our district better. And so it was needed. The climate’s different this year. I think that KEYS has given teachers a voice again. I think that we lost that in this district. And I don"t know why. I just, I think that we just weren"t being listened to. We don’t just teach. We can do all kinds of things. And I think that they"d forgotten that. And so KEYS has been very empowering."

-Vanessa Williams, English Teacher, Highland High School, Cowiche, WA
'; quotes3[19]='"I think KEYS has a great way of having kids" voices not be silenced. When people are silenced, that"s when people"s lives are not affected. If we don"t silence them, then their lives will be affected in such a positive manner. And that"s when education will become better. And then you know our community becomes better, and our state and our nation will become better because of those voices. Kids are our future."

-Greg Wagner, Math Teacher, Highland High School, Cowiche, WA
'; quotes3[20]='"It woke up our board. They got the KEYS results, and said, "Here"s really good, professional teachers who are obviously hurting and we need to start making some adjustments for them." We’re the foot soldiers and we"re there. You know, if you never went on the battlefield and you always stayed in the general"s office, what kind of battle plans are you going to make? So you have to have those voices. And you have to hear from the community, from people who are actively involved with the children. And now I feel like not only are we involved, not only do we have a voice, but the voice is respected and looked to, asked for."

-Amy Hostetler, English Teacher, Highland High School, Cowiche, WA
'; quotes3[21]='"I took the KEYS survey at home, online, and I found some of the questions to be very thought-provoking, actually it made me think about some areas of the education and the school that I hadn"t previously given much thought to. And when I read the question, I just found it interesting that they were delving deeper then I had even thought that they would. And so the input I thought, they"re really trying to improve things that I hadn"t even given a second thought to."

-Kelley Forbes, Parent, Windermere Primary School, Pflugerville, TX
'; quotes3[22]='"When we first brought KEYS to Pflugerville Independent School District there was concern that the school employees weren"t able to express their concerns to the district, and what they found out was that KEYS allowed them to do so in a safe environment and without having retaliation or repercussions... We had a very high percentage of the staff taking the survey. Once they realized that this was their way of being able to communicate through to the administration on what needs to happen in the classroom and in the campus to help make it a high performing campus, the staff was excited... And some of the benefits from KEYS, we’ve seen the different attitude in the school, with the teachers on the campuses on how they actually feel that their voices were heard, they are important and the district is taking them seriously."

-Chris Vargas, UniServ Director, Texas State Teachers Association
'; quotes3[23]='"I think teachers definitely have more buy-in now, especially when it"s tied to their KEYS data for their campus plan. They can look and say, "You know, our survey said that we said that, we wanted that." So if you wanted that, then you need to back that initiative."

-Deann Henley, President of the Local, Pflugerville, TX
'; quotes3[24]='"The KEYS were the tools. Now that we have the tools, it"s up to us to build the foundation, and we"re building it from the ground up. The KEYS gave us that resource. And if it was not for that, I don’t think we’d have the ability to do that. Otherwise, it"s just teachers versus administration. And nothing’s going to solve anything. And you know who loses? The kids. But now, it"s their future."

-Scott Galler, History Teacher, Pflugerville High School, Pflugerville, TX
'; quotes3[25]='"What I"ve learned from the KEYS experience is that teachers do have a voice and teachers do make a difference. And teachers do need to step up and be proactive...So instead of a top down approach to change, we"re all involved on the same level and getting change affected... The students have benefited from the KEYS survey because the more that teachers and parents and community are involved, the students naturally see that and experience that whether they know it or not. So it has positively impacted the students just by their parents being more involved in what"s going on. "

-Cindy Perkins, Kindergarten Teacher, Windermere Primary School, Pflugerville, TX
'; quotes3[26]='"The KEYS work has brought teachers together. When teachers come together, students benefit. When students benefit, the work of support personnel is made much easier, so yes, I have benefited greatly... When you go and you say, "This is a problem," ... it"s how the whole group together solves it. And I think that"s the best benefit, and that"s the power of the KEYS program."

-Carolyn Harris, Guidance Dept. Chair, John F. Kennedy Middle School, Springfield, MA
'; quotes3[27]='"I love KEYS because it"s giving us another tool in order to, not only to improve us as teachers, but also to open up the communication between administrators and the faculty. So everybody in my building, they"re on board."

-Cherlyn Bryant, History Teacher, John F. Kennedy Middle School, Springfield, MA
'; quotes3[28]='"KEYS brings collaboration to Kennedy, has people working together, creating a positive climate and doing things together to improve the school and maintaining order, discipline and reaching higher for all our students If I were going to give advice to another principal about KEYS, I would say it’s good, it brings teachers together. It improves the culture of your school and it’s a way for labor, management and administration to work together and all the staff benefit from this. So it’s a great idea."

-Bonnie Elliston, Principal, John F. Kennedy Middle School, Springfield, MA
'; quotes3[29]='"We were able to deal with some of these really fundamental issues about teacher responsibility and what that really meant. And how we were going to work together to support one another. KEYS gave us the tools and the vehicle to have those conversations. It focused on these really essential issues of what"s going on at the school in the classroom level, but it also gave us a process and it gave us a set of data that we could really work off of that was undeniable. And the trust was built fundamentally around what the data was telling us."

-Joe Burke, Superintendent, Monroe Country, FL & former Superintendent, Springfield, MA
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