|Welcome | Introduction | About the KEYS Action Guide|
|KEY 1 | KEY 2 | KEY 3 | KEY 4 | KEY 5 | KEY 6 | NEXT STEPS | APPENDIX|
|Index | Appendix 1 | Appendix 2 | Suggested Readings | Tracing the evolution of KEYS|
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PURPOSE AND TIMING OF SUGGESTED ACTIONS :: HANDOUTS
APPENDIX 1, HANDOUT 3 - THE ROLE OF THE FACILITATOR
The successful implementation of KEYS requires that governance and staff be adept at skills in process consultation, facilitation, and training.
A facilitator’s role is to assist the group in performing effectively. This involves helping the group diagnose and solve problems while relying on and trusting its own resources. The facilitator functions as a group member with a restricted role, as both an insider as well as an outsider. The facilitator focuses primarily on the process of the discussion rather than on participation as another contributing member of the group.
Two Dimensions of Facilitation